Shipping & Delivery

All orders placed before 1pm pacific standard time are sent the same day, we ship from Los Angeles, California. Purchases made on weekends and public holidays will be processed on the next business day. We endeavor to process all other orders within these time frames, however during busy sale periods or after a collection launch processing may take a little longer. You will be notified of any shipping delay by email.

 

Shipping within the USA

USPS First Class Package - 3-5 Business Days from the time of shipment depending on your location

USPS Priority Mail - 2-3 Business Days from the time of shipment depending on your location

FREE shipping on all US orders over $150 USD

International Orders

All orders are sent via DHL / USPS - 7-10 Business Days from the time of shipment depending on your location

FREE Shipping on all international orders over $300 USD

Once your parcel has been dispatched you will receive updates via email regarding the progress of your delivery.

 

Currency, Taxes & Duty

Please note that all payments made on this site are in US dollars. For orders being shipped within the US, prices are inclusive of Tax. International customers are responsible for any local customs taxes and duties. All international packages may be subject to duties and taxes.

The limits for duty-free packages are established by your local customs authorities. Duties and taxes are the responsibility of the customer and we recommend you please check your local customs website for estimated costs. 

Once custom officials determine the taxes and duties due, the recipient will be contacted to pay any charges so that the shipment can continue to its destination. Unfortunately, we have no control over this. If the package is refused by the consignee (if you refuse to pay the duties and taxes) the package then will be delivered back to us.

We reserve the right to deduct any return costs incurred from the total return amount for orders that are refused at customs should duties and taxes be unpaid.

We are legally required to declare the total value paid on international shipments and must include an invoice with all international orders.

 

Changes To Your Order

Once your order has been placed we are unable to guarantee that we can make changes to your order or delivery details, but we will always try our hardest! If you have made an error in your delivery address please email support@mahikathelabel.com.

 

Customer Service

For all online customer service and order inquiries, email us at support@mahikathelabel.com.

 

Order Verification

Orders may be subject to payment verification. For the protection of our customers, we want to ensure that every order that we ship out was authorized by the cardholder. If your order is placed on hold, we will reach out to you right away to ensure that the delays are minimal.